Project timeline

Research

Studied user pain points

Analyzed competitor flows

Defined key requirements

Week 1

Wireframing

Created low fidelity layout

Incorporated AI suggestions

Defined key requirements

Week 2

Design & Iterations

Designed high-fidelity screens

Refined design components

Ensured brand consistency

Week 3

Final Design

Delivered polished screens

Documented design specifications

Validated with stakeholders

Week 4

Mobile App Design

Paymeter

Designed for both customers and agents, PayMeter allows customers to quickly generate unique account numbers linked to their meter numbers, while agents can help multiple users and earn commissions for every account generated.

Download App

9:41

89units

Last Purchase

Swipe to login

9:41

Unit Purchase Successful

4 hours ago

Token: 3844 2929 2289 4849 1102

Copy

Recharge successful! Your token is provided above. You've purchased 89 units for Meter Number 27382929331 at ₦32,100.00. Transaction Reference: #46858489494.

Password Creation Successful

2 days ago

Password changed successfully! Your new password is now active and ready for use.

Unit Purchase Successful

3 days ago

Token: 3844 2929 2289 4849 1102

Copy

Recharge successful! Your token is provided above. You've purchased 89 units for Meter Number 27382929331 at ₦32,100.00. Transaction Reference: #46858489494.

Profile Updated Successful

5 days ago

Profile updated successfully! Your new details have been saved and are now in effect.

Account Generated Successful

8 days ago

Account Number: 3844292922

Copy

Account generated successfully! Your account number is provided above. You've linked Meter Number 27382929331 for future use.

Unit Purchase Successful

9 days ago

Token: 3844 2929 2289 4849 1102

Copy

Recharge successful! Your token is provided above. You've purchased 89 units for Meter Number 27382929331 at ₦32,100.00. Transaction Reference: #46858489494.

Payment Successful!

Your electricity purchase was successful

Token: 3844 2929 2289 4849 1102

Copy

Meter Number

55219690019

Customer Name

Mayowa Johnson

Address

24 kingsley Avenue Ikoyi, Lagos.

Amount

₦47,400.00

Completed

Thank you for choosing Paymeter.

Back to projects

About

Project Name:

Paymeter NG

Timeline:

4 weeks

Project status:

Live

Problem Statement

Managing utility payments, particularly for users with meter numbers has long been a tedious and inefficient process. Traditionally, generating account numbers required manual input, back-and-forth communication, and often resulted in delays, errors, and user frustration. Customers struggled with unclear steps, while agents had no centralized system to manage requests or track progress. The lack of automation and real-time processing created bottlenecks, especially during peak demand.

The challenge was to eliminate these pain points by simplifying the entire process, building a fast, user-friendly platform that empowers both customers and agents to generate accurate account numbers instantly, with minimal effort and maximum reliability.

Solution 2

Dual User Experience

Solution 1

Automated Account Generation

9:41

Last Purchase: 89 units

Unit

567K

Spent

₦12.7k

Transaction Overview

Buy Unit

Add Meter

My Meter

35226727727

Mayowa Johnson

89 units

9 Sep

89867232011

Mayowa Johnson

172 units

7 Sep

35226727727

Junior Adekola

51 units

4 Sep

35226727727

Mayowa Johnson

34 units

2 Sep

Users can easily add meters, purchase electricity units, view their meter details, and track payment history, all in one intuitive and transparent interface

Solution 3

Commission based Agent Incentives

Client’s Request

The client approached me with the vision to design a dual-user mobile application for customers and agents that enables seamless electricity payments through the automatic generation of unique account numbers for each meter number, allowing users to complete payments and receive meter tokens instantly via clear user flows, secure transactions, and a simple, trust-driven interface.

Results

  • Faster Account Generation: Users can now generate account numbers in seconds, reducing delays and manual errors.
  • Improved Customer Experience: A simplified and user-friendly process led to higher satisfaction and increased adoption.
  • Increased Agent Productivity: Agents can serve more customers in less time, boosting efficiency and income.
  • Commission-Based Motivation: The incentive structure encouraged agents to engage actively and consistently.
  • Centralized Tracking & Transparency: Both users and agents now have clear visibility of transactions, improving trust and accountability.
  • Operational Efficiency: The platform streamlined workflows, reduced support tickets, and minimized human involvement in repetitive tasks.

Want to start a project?

Let's collaborate to transform your ideas into impactful designs that drive success. Reach out today, and together, we'll bring your vision to life

Susan-designs

Back to projects

9:41

89units

Last Purchase

Swipe to login

9:41

Unit Purchase Successful

4 hours ago

Token: 3844 2929 2289 4849 1102

Copy

Recharge successful! Your token is provided above. You've purchased 89 units for Meter Number 27382929331 at ₦32,100.00. Transaction Reference: #46858489494.

Password Creation Successful

2 days ago

Password changed successfully! Your new password is now active and ready for use.

Unit Purchase Successful

3 days ago

Token: 3844 2929 2289 4849 1102

Copy

Recharge successful! Your token is provided above. You've purchased 89 units for Meter Number 27382929331 at ₦32,100.00. Transaction Reference: #46858489494.

Profile Updated Successful

5 days ago

Profile updated successfully! Your new details have been saved and are now in effect.

Account Generated Successful

8 days ago

Account Number: 3844292922

Copy

Account generated successfully! Your account number is provided above. You've linked Meter Number 27382929331 for future use.

Unit Purchase Successful

9 days ago

Token: 3844 2929 2289 4849 1102

Copy

Recharge successful! Your token is provided above. You've purchased 89 units for Meter Number 27382929331 at ₦32,100.00. Transaction Reference: #46858489494.

Payment Successful!

Your electricity purchase was successful

Token: 3844 2929 2289 4849 1102

Copy

Meter Number

55219690019

Customer Name

Mayowa Johnson

Address

24 kingsley Avenue Ikoyi, Lagos.

Amount

₦47,400.00

Completed

Thank you for choosing Paymeter.

Mobile App Design

Paymeter

Designed for both customers and agents, PayMeter allows customers to quickly generate unique account numbers linked to their meter numbers, while agents can help multiple users and earn commissions for every account generated.

Download App

Client’s Request

The client approached me with the vision to design a dual-user mobile application for customers and agents that enables seamless electricity payments through the automatic generation of unique account numbers for each meter number, allowing users to complete payments and receive meter tokens instantly via clear user flows, secure transactions, and a simple, trust-driven interface.

About

Solution 2

Dual User Experience

Provides tailored interfaces for customers and agents, enabling self-service for users and centralized management for agents.

Solution 1

Solution 3

Project Name:

Paymeter NG

Timeline:

4 weeks

Project status:

Live

Problem Statement

Managing utility payments, particularly for users with meter numbers has long been a tedious and inefficient process. Traditionally, generating account numbers required manual input, back-and-forth communication, and often resulted in delays, errors, and user frustration. Customers struggled with unclear steps, while agents had no centralized system to manage requests or track progress. The lack of automation and real-time processing created bottlenecks, especially during peak demand.

The challenge was to eliminate these pain points by simplifying the entire process, building a fast, user-friendly platform that empowers both customers and agents to generate accurate account numbers instantly, with minimal effort and maximum reliability.

Automated Account Generation

Eliminates manual processes by instantly generating accurate meter account numbers, reducing delays and errors.

Commission Based Agent Incentives

Agents earn commissions on every meter account generated under them, creating a strong incentive to onboard users, provide support, and actively drive platform adoption.

9:41

Last Purchase: 89 units

Unit

567K

Spent

₦12.7k

Transaction Overview

Buy Unit

Add Meter

My Meter

35226727727

Mayowa Johnson

89 units

9 Sep

89867232011

Mayowa Johnson

172 units

7 Sep

35226727727

Junior Adekola

51 units

4 Sep

35226727727

Mayowa Johnson

34 units

2 Sep

Users can easily add meters, purchase electricity units, view their meter details, and track payment history, all in one intuitive and transparent interface

Project timeline

Week 1

Research

Studied user pain points

Analyzed competitor flows

Defined key requirements

Week 2

Wireframing

Created low fidelity layout

Incorporated AI suggestions

Defined key requirements

Week 3

Design & Iterations

Designed high-fidelity screens

Refined design components

Ensured brand consistency

Week 4

Final Design

Delivered polished screens

Documented design specifications

Validated with stakeholders

Results

  • Faster Account Generation: Users can now generate account numbers in seconds, reducing delays and manual errors.
  • Improved Customer Experience: A simplified and user-friendly process led to higher satisfaction and increased adoption.
  • Increased Agent Productivity: Agents can serve more customers in less time, boosting efficiency and income.
  • Commission-Based Motivation: The incentive structure encouraged agents to engage actively and consistently.
  • Centralized Tracking & Transparency: Both users and agents now have clear visibility of transactions, improving trust and accountability.
  • Operational Efficiency: The platform streamlined workflows, reduced support tickets, and minimized human involvement in repetitive tasks.

Susan-designs

Want to start a project?

Let's collaborate to transform your ideas into impactful designs that drive success. Reach out today, and together, we'll bring your vision to life